SHIPPING AND RETURNS

Shipping Update: Due to ongoing impacts from the COVID-19 pandemic, our carriers are experiencing significant volumes, which may result in potential transit delays in your area. 

Shipping Policy

Digital Portraits: 

Digital Portraits take 2-5 business days to complete. These will be delivered to your email address nominated at checkout. If you need your order urgently please email whatthebarkpawtraits@gmail.com or fill out the contact us form with your order number and we'll see what we can do! 

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Framed Portraits and Posters:

Our framed portraits have a processing time of 3-11 days including the time to draw the portrait, and create the product. Shipping varies per country and can be seen below:
 

Australia, Austria, Brazil, Canada, Chile, China, Czech Republic, Greece, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Portugal, Russia, Singapore, South Korea, Spain, Switzerland, Turkey, USA, United Arab Emirates: 2-3 Days

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Belgium, Denmark, France, Germany, Norway, Sweden, United Kingdom: 1-2 Business Days

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Hoodie Blankets

Our hoodie blankets have a processing time of 7-12 business days including the time to draw the portrait, and created the product. Shipping time varies per country and can be seen below: 

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Australia, New Zealand, Canada: 5-8 Business Days

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France, Germany, Israel, Italy, Mexico, US, UK and Spain: 6-14 Days

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PLEASE NOTE THAT DUE TO COVID-19, ORDERS MAY BE DELAYED

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Return & Exchange Policy

As each product is personalised, unfortunately we have a no returns and exchange policy unless your items come faulty or damaged. Please email us at whatthebarkpawtraits@gmail.com for any returns enquiries!